The last two occasions I have flown on American Airlines from BWI to MIA my precheck clearance has not demonstrated on my ticket. Once i have spoken to consumer service I am dismissed with “It is just a glitchâ€.
I went to my lodge and spent the following 4 hrs on the telephone with AA within an attempt to provide the bag sent to LGA first thing in the morning, wherever I could be waiting.
My wife And that i want to praise our flight attendant whose name was Rhonda. It's been a few years because we are dealt with so royally by a flight attendant. These days, most flight attendants “do their occupation’, but putting forth no more exertion. Rhonda radiated together with her adore for her occupation and her delight in American Airlines. I think she is one of your senior flight attendants, by the way she presented herself. We wish for you to Get in touch with Rhonda and praise her for getting this sort of an really excellent worker and exceptional flight attendant.
I are already trapped in Charlotte for nearly each day now. I am purported to be connecting to New Bern, NC. I won't be flying American Airlines once more!
On landing in Roatan on Feb 14, I discovered a piece of my baggage was even now in Miami And they might have it about the plane on the following flight from Miami to Roatan, the following Saturday!
all to normally, management is contacted when issues go Completely wrong…this is not a kind of letters…..I'm speaking to american airlines customer service thanks to an excellent flight attendant named MARITA LORDI (FA #nine
On January 25th I contacted American Airways, as I checked out our reservations and noticed that my Daughter experienced us traveling all day, So I identified as to up quality our tickets to firstclass as I didn't choose to travel all day in coach. I take advantage of lay try to vacation top quality as I'm sure you can evaluation but I'm attempting to conserve my Miles as we've been setting up a sizable family/graduation trip to Hawaii.
At sign in for flight 2356 my bag was seen by personnel as outsized. Placed in size Examine & was one inch to tall . My gripe- my partner with similar bag wasn't ( diff shade) requested to size check. noticed quite a few certainly too tall baggage past check pt. your getting rid of $.
twenty seventh Oct. I flew from Chicago to Manchester on AA54. You used a B757 which was totally unsuitable for any seven hr journey. The seats spec/recline/legroom were what I would expect on a vacation constitution or commuter flight of one hour. Furthermore, the looking at gentle didn't perform and apart from the film there was no channel open up for music.
I am astonished at The dearth of buyer service at American Airlines. I was a flight attendant for thirty yrs and took wonderful delight while in the instruction I gained from American. On the new excursion I watched a passenger and agent argue about which one was ruder. There's no obvious enforcement of grooming procedures any place in the business.
I needed to give kudos to Gary Tourney, who helped me in Pittsburgh on April sixth. He went to many difficulties to find me A further flight and also to reroute my luggage. Gary was enjoyable and helpful and serene, and I really appreciated how tricky he worked to help me.
I had been overcharged for a 3rd bit of baggage on an international journey United states to Uruguay. I have experimented with applying the web site electronic check it out mail to try to obtain a refund; no reaction.
I traveled a short while ago in your airlines and knowledgeable a pain on Flight us3861 Tuesday oct. 8th 2015 . The air conditioning wasn’t Performing and because of my bronchial asthma it was very hot and I felt humorous.
reserving reference MKFCFC I am addressing this letter to you personally to specific my dissatisfaction about your services with regard to the flights referred to earlier mentioned.